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Thread: Phone Number for Online Homebrew Company

  1. #1
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    Default Phone Number for Online Homebrew Company

    Dont know if this is the right section but am having trouble with an order from these guys. Does anyone have a phone number?
    Cheers

  2. #2
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    Quote Originally Posted by bigwings View Post
    Dont know if this is the right section but am having trouble with an order from these guys. Does anyone have a phone number?
    Cheers
    depends which one you're on about, as there's lots of online HBS....

    Why don't you send a PM to Duffbeer, he sells all that kind of stuff, whether he's got what you need, I don't know, but it's got to be worth a try.....

    regards

    jtfb
    Women will never be equal to men until they can walk down the street with a bald head and a beer gut, and still think they are sexy.

    Some blog ramblings

  3. #3

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    If you mean that online homebrew company in Essex, they don't advertise a phone number probably because it would be jammed solid. My last order for 3 items took almost exactly 2 months to be delivered. I never got a satisfactory reply to my complaint either.

    I suggest you just keep on at them by email and learn a lesson from it like I have.

    Rob

  4. #4
    Join Date
    Dec 2007
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    Buckinghamshire, England
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    An online homebrew supplier, without a telephone contact number, that also 'specializes' in wicker baskets, clocks and printed golf balls? oooo errrr!

    Their other websites (might help tracking something down):

    http://www.the-online-shopping-company.co.uk/

  5. #5
    Join Date
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    Normanton, West Yorkshire
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    Quote Originally Posted by bigwings View Post
    Dont know if this is the right section but am having trouble with an order from these guys. Does anyone have a phone number?
    Cheers
    They don't have a contact phone number, you have joined the list of many who have experienced the same thing. From what I can gather the only way to cancel an order & get refunded is to send a letter, though don't hold your breath.
    Shame as it gives other online shops a bad name.
    Discount Home Brew Supplies
    Chairman of 5 Towns Wine & Beer Makers Circle!
    Convenor of Judges YFAWB Show Committee
    National Wine Judge
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  6. #6
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    can I ask how much you saved by shopping there, or what was the deciding factor to place your order with them? Just for research..

    Can't help with the contact number though, sorry.

  7. #7
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    Quote Originally Posted by Rich View Post
    can I ask how much you saved by shopping there, or what was the deciding factor to place your order with them? Just for research..

    Can't help with the contact number though, sorry.
    Just bought two 6 bottle Wine Kits and saves a couple of quid on each or is that lost 27????
    If anyone wants to give them phone EARACHE... 118118 lists the number as 01702618173
    As a Newbie I was only looking for a good buy on Beaverdale Kits.
    Live and learn.....

  8. #8
    Join Date
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    Quote Originally Posted by bigwings View Post
    As a Newbie I was only looking for a good buy on Beaverdale Kits. Live and learn.....
    Did you phone them up and find out what has happened?

    Try Pm'ing Karl (Duffbeer) when you have 10 posts, or have a look on his website where he lists a normal landline phone number. I'm sure he could sort you out a very competitive price, that comes with the backup and support that you may need at the end of the phone from a small family business (That doesn't sell clocks too)


    To keep it fair, there are other good homebrew shops out there too.

  9. #9

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    It looks like they went bust today. The forum was full of rumours Monday/Tuesday and the website and forum disappeared from our galaxy this afternoon.
    Now bottling 20DJs of 2013 red and making room to rack 5 carboys of 2014 red to the DJs where they can wait for another winter.
    Thank goodness for eBay! (local cache of DJs)

  10. #10

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    I don't think they did themselves any favours. Atrocious delivery, unkept promises and regularly selling kits at about cost price. I do like a bargain just like everyone else but that kind of business practice was unsustainable.

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